"He will probably get a lot of work just from my word of mouth, so hopefully he won't be too busy when I call him up again to work on a future home!"
Ray is amazing. We have a 1904 bungalow with original fir floors that had been torn apart over time and painted over. When we had him come by to look at the floor, his level of confidence that he could get the job done was what sold me immediately. He removed the paint and brought our floors back to their original splendor, just as he said he would do. We are now looking to move into a bigger home and I can't help but refer him to all of the realtors we are meeting. He will probably get a lot of work just from my word of mouth, so hopefully he won't be too busy when I call him up again to work on a future home!
— Stephanie M., North Portland
"Ray was incredibly detail oriented and fixed things I didn't even realize to ask for."
When I moved into my new home, I wanted to put flooring down in my daylight basement. At the time, the flooring was multi-colored, uneven concrete. I asked for quotations from three separate contractors. Given one particularly uneven area, one contractor said wood flooring couldn't be done and recommended I rather put in carpet, while another suggested I use cork. Ray was the only contractor who said that although he saw the challenge, he thought that he could problem solve around it. The rest of my home has wood flooring, so I really wanted to stay consistent with that look if I could. And he came up with a great solution that looks perfect.
Given it was a basement, I also wanted to make sure to select a product that would work in a potentially moist area. Ray gave me a list of flooring suppliers to choose a product from and, when I found one I liked, he actually drove to the store to check the quality and make sure it would be suitable for my daylight basement installation. That's a level of customer service I never would have expected, but appreciated tremendously.
The installation went smoothly and the results were spectacular! Ray was incredibly detail oriented and fixed things I didn't even realize to ask for. So if you want someone to install your floors who is reasonably priced, hard working, aesthetically thoughtful and able to solve sticky problems, Ray is your man. I cannot recommend him more highly!
— Joi D. Southwest Portland
“I was a bit anxious at first...”
I rarely write Yelp reviews, but this one was so well deserved that I had to. I just bought a house in Southeast Portland, and needed new floors installed due to some serious prior water damage. I decided to consult a friend on it and she recommended Cromwell Hill. The damaged parts covered a particularly complicated part of the parquet, tiny and intricate design with multiple wood pieces. I contacted Raymond and explained the situation.
I was a bit anxious at first, knowing that this was a big job, but after inviting him over to inspect the room he assured me that he could do the job within my timeframe. (Ray really knows his stuff about floors!) He gave me a quote and it ended up being the best out of 3 other companies I contacted. Ray was very accommodating of my schedule and requests; he only used eco-friendly material, did an awesome job at containing dust, and he finished up much quicker than I expected.
I needed it done before I moved in, about 3 weeks from the date I talked to him. Ray completed the partial repair and re-sanding in 2 days and gave me the perfect finish to match the room I didn't do over. It was really amazing, considering the complexity of the work and the time constraints. And he did the best job I've seen on a retouch.
I'm so happy with my floors and I can't recommend Raymond enough!
— Nick J., Southwest Portland
“They are a top notch operation who can handle any curve ball.”
Cromwell Hill Flooring has handled many jobs for me. They are a top notch operation who can handle any curve ball and will not hesitate to go the extra mile. You are in good hands here!
— Cole R., Central Park West, Manhattan
A good friend highly recommended Ray at Cromwell Hill to refinish my floors. Fortunately, this friend just had Ray refinish his floors, so I already knew that when it comes to doing first-rate work on old floors, Ray is the man! Oh yeah, I should also mention Ray's price was by far the most reasonable of the three estimates I received.
- Malcolm Conover, Southeast Portland